Visitors often double-park at Putrajaya Hospital due to a lack of parking space. Pix courtesty of NST reader

THE lack of parking space at Putrajaya Hospital is a major problem for patients and visitors.

A visitor, who wants to be known only as Kassim, said the problem arose because hospital staff took up most of the parking spots.

“As a result, the public has to double-park or park outside the hospital premises and risk being issued summonses.”

Sarah Ghazali, who takes her mother for monthly check-ups, said it was a hassle dropping off wheelchair-bound patients, like her mother, at the hospital.

She said she usually had problems finding parking space
while her mother was getting treatment. Sarah urged the hospital management to address the perennial problem.

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The hospital’s deputy director (administration), Noorhayati Amin, said the management was aware of the problem and that action had been taken by the Health Ministry.

She said a multi-storey car park was being built next to the heads of department parking lot. The building will have 700 parking bays.

The hospital has initiated several service programmes, includingPharmacy SMS Take and Go and Pharmacy Home Delivery.

She said the services were provided to patients who needed repeat prescriptions.

To use the Pharmcy SMS Take and Go service, patients are required to send a text message, telephone or send an email to the pharmacy to make an appointment to collect their medication according to schedule.

No registration or queuing is required as patients are informed of the time alloted to collect the medication. Patients are provided parking space when they come to collect their medication.

The Pharmacy Home Delivery service, a collaboration with Poslaju, is available for patients of Putrajaya Hospital.

The medication, in tablet form, is delivered by post.

Noorhayati said the hospital had been providing 24-hour free van shuttle services to ferry patients from Putrajaya Sentral and the National Cancer Institute to the hospital lobby.

She said the management allowed patients to give blood on Saturdays, in addition to weekdays, to reduce overcrowding at the clinic.

She said the hospital had sought approval to use Perbadanan Putrajaya Corporation’s land as a temporary public car park.

The land was used by the Works Department’s construction office, which hasbeen demolished.

The hospital put in the request early this year.

“Steps are being taken to reduce parking woes and improve services for patients and visitors,” Noorhayati said.

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